Ebook Security
Contact and Support Information
We provide free, unlimited support by email. In order to keep our
prices low, we do not provide support by phone. We work hard to
answer all questions promptly. It is important to us to provide
good customer service and we strive to go beyond by building relationships
with our customers. We believe that happy, satisfied
customers are the basis for our success and YOU are very important
to us!
Please see our extensive FAQ's page for the answers to many questions.
General Questions:
If you have any general questions about the program, please use
our contact
form to contact us. PLEASE do not use this form for technical support. General support CANNOT help with technical support questions!
Technical Support/Account Cancellations:
If you are a Virtual Vault user and need help or technical support
or if you would like to cancel your account, then go to our help
desk. This will initiate a support ticket and you will be able
to track the status of your ticket online.
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