Ebook Security
Contact and Support Information
We provide free, unlimited support by email. In order to keep our
prices low, we do not provide support by phone. We work hard to
answer all questions promptly. It is important to us to provide
good customer service and we strive to go beyond by building relationships
with our customers. We believe that happy, satisfied
customers are the basis for our success and YOU are very important
to us!
Two of our most frequently asked questions and their answers are:
What operating systems does the Virtual Vault work
with?
The Virtual Vault works with PC's running Windows. It will also
work with Mac computers that have the Windows operating system installed
(Mac users will need to run Windows). This applies to both the Virtual
Vault itself and also to secured ebooks generated by the Virtual
Vault.
What payment processors work with the Virtual Vault?
With so many payment processors available, it is impossible for
us to test each one for compatibility with the Virtual Vault. We
do know that the Virtual Vault will work with ClickBank,
PaySystems, 2Checkout & PayPal.
If your payment processor
allows you to specify the Thank You page/Download page location,
then it will most likely work with the Virtual Vault.
Please see our extensive FAQ's page for the answers to many more questions.
General Questions:
If you have any general questions about the program, please use
our contact
form to contact us.
Technical Support/Account Cancellations:
If you are a Virtual Vault user and need help or technical support
or if you would like to cancel your account, then go to our help
desk. This will initiate a support ticket and you will be able
to track the status of your ticket online.
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